FAQs
At www.royaleorganics.com we connect the remotest of artisans, tribals & farmers to the modern consumer of metro towns, creating a win-win situation for all. The villagers struggling in snow-clad difficult mountain terrains at 18000 ft get a genuine price for their toughly produced crop and the modern corporate consumer sitting in an urban sky scrapper gets a 100% organic produce that is full of nature’s goodness. We boast of a reputed customer base that include leading Retailer shops, Gift packers, Bulk buyers, E-commerce chains & prominent hotel chains & resorts across the country and aborad.
Yes. All the products available on our store www.royaleorganics.com like Organic Saffron, Himalayan Shilajit, Wild Morells, Food Grade oils of Almond, Walnut & Apricot, Natural Beauty range such as Rosewater, Essential Oils & Oudhs are 100 % plant based and vegetarian sourced.
We are also certified by the International Vegan Society in the year 2023.
You can straightaway click on “Buy Now” button or in case of multiple products you can first ‘Add to Cart’ and then simply click the ‘Buy Now’ button and make the payment through our seamless and 100% secured payment gateway. Your payments are 100% secured as we have tied up with all major Credit Cards/ Debit Cards & UPI services such as Master Card/ American Express/ Visa/ Rupay/ Paytm/ GPay/ Bhim and many more. Furthermore, our store Royale Organics, also offers a no questions asked ‘Cash on Delivery’ on 15000 pincode in India.
If you are not 100% satisfied with your purchase from royaleorganics.com, you can return an unused & unopened item for a full refund within 11 days of purchase and reciept. Returns must be untorn & unsealed, in the state you received them, from the factory. Items returned with damaged security tape or tag may not qualify for a refund. For more information on returns, kindly see Royale Organic’s Shipping, Return, and Exchange Policies.
In rarest case of receiving a defective, damaged or incorrect product, or you need any assistance with processing your return, please contact us immediately once your receive the parcel.
Since we handle with handcrafter food & delicate gourmet products, we follow strict return policies in compliance with Food Standards & Safety Authority of India.
Our online system is fully integrated and would not ask you much of your private date. You only need to provide your shipping name, complete address along with working Whatsapp/phone number for a fool proof delivery within time. Furthermore, our payment systems are end to end encrypted and we only use world-class highest secured branded payment systems that are integrated with all major Credit Cards & UPI payment providers.
Ofcourse, getting registered with us not only qualifies and intimates you for intermittent sales as high as upto 50% off during ‘Sleepy hours’ but also enable you for the following:-
- Account Information including Order History
- Fast & Easy Processing of Returns
- Promotional Offers, Gift Cards & Coupons
- Email Subscription of Latest Launches
You can straightway call the Customer Care Executive at 91-8716002217 for a request to change the address if the parcel has not been shipped yet.
All India delivery is 100% free across thousands of pincodes. For International shipping chargesto countries such as US,UK,Russia,South Africa & Middle East you can simply send an email to us or enquire straightway form the Customer Care Executive at 8716002217
Yes, you can cancel the order anytime before it has been dispatched. You can re-confirm the dispatch status with the Customer Care Officer at 91-8716002217
Sometimes due heavy rush our hot selling products such as Royale Organics Himalayan Shilajit, Royale Organics 24k Gold Shilajit, Royale Organics Certified Organic Saffron get out of stock. Our teams do their best in replenishing the stock as early as possible, but in case you are not able to get the product back to cart you can simply email us or call the Customer care executive at 91-8716002217
You can simply email us the issue whether it is Quality related or a Bulk Order in your mind. You may also feel free to directly call our Customer Care Executive at 91-8716002217
Sorry, there is no option of barter system. You can simply cancel the order and place a fresh ones at your convenience.
You can have a look at the Shipping & Privacy policies for the same.
We are leading harvesters, processors & manufacturers of Himalayan Shilajit, Golden honey, Organic Saffron, Herbal teas, Morell Mushrooms & a wide variety of premium 100% Naturally derived Plant based Cosmetics such as Fruit soaps, Moisturizers, Face Serum, Rosewater mist, Aromatherapy & Pain Relief Massage oils & Pure Floral Essential oils etc .
All our products are processed in state of the art manufacturing facility involving minimal heat and processing inorder to preserve its natural rawness. We meet most stringent export quality standards and most of our products meet the strict European standards. We have 3 manufacturing facilities that are FSSC 22000, HACCP, GMP, KOSHER ISO 9001;2015 Certified.
We are always available for our customers 24×7. In-case, you have received a broken, defective or damaged product, please reach out to the Customer Care Officer at 91-8716002217. All you need is to send us a small video of the packing and 4 photographs from all the angles. Either our executive will pick the product from you next day or in some pincodes you need to send the product back to us, and we shall be happy to refund you the courier expenditure.
Not all products are meant to be kept inside a fridge. But we highly recommend Shilajit, Saffron & Honey to be kept inside the lower compartment of a refrigerator to avoid unecessary exposure to sunlight, dampness & heat in hot and temperate areas.
